Service, Service, Service
We were comparing Select Floors and another reputable flooring company. While both had good people come out and do our estimate, we went with Select, because when we had follow-up questions, Select was very up front, clear, and timely with their answers, whereas the other company seemed a little guarded with their answers and was not as clear in their follow-up. In addition, when we shared with them Select's quote, they actually upped some of their prices, based on what Select was doing at a lesser up-charge. Rain caused quite a unexpected delay in installation, and when it was being installed, we were unsure if the color carpet was the one we actually selected. They brought a sample out to compare, but it was a different product line and description. When we expressed our concern, Donna personally came out and delivered a sample of the product line and color we bought, to ease our minds. The carpet in one room (about 300 square feet) had lines on it, and a friend of mine in carpeting said he felt it was a manufacturer's defect. Select felt it was from other carpet being stacked on the roll in the warehouse. Who were we to know? In a quandry, they decided they would redo the entire room and replace the questionable carpeting. Completed two days later. Select has competitive prices, Kelly works hard to your business, installers work quickly and professionally, and they all work hard to ensure a customer's satisfaction. Highly recommend.
Great deal - better than the big box stores
Received personalized, friendly, and knowledgeable service from Kelly in the Roswell location; followed up by an excellent installation from Randy and his team. Pleasantly surprised by the entire experience. I thought that going to one of the big box stores would be a better deal in the long run, but they proved me wrong.
Master Bath New Tiled Floor Gorgeous! So happy!
I am thrilled with my new master bathroom floor! Before it was nasty carpet. Slect Floors of Roswell transformed my bathroom with a gorgeous Daltile Cararra Marble Porcelain Tile that looks like marble. George came out and suggested the tile. Francesca handled the case with the utmost professionalism and the guy from Brazil is truly a master at Tile Work. I would happily use Francesca and her team on a future project.
Best Experience Ever!
The entire staff at Select Floors was incredible to us... They walked us through the entire process which made us a lot more comfortable with everything. We replaced ALL of the flooring in our home and re-finished our hardwood floors. I cannot say enough positive things about this company. George, Kelly, Cassie, Alin, everyone. Even the installers that showed up to re-finish our hardwoods and install the carpet were beyond polite and courteous to myself and my family. Not to mention the quality of their workmanship is AMAZING. The carpet and hardwoods in our house look amazing and i cannot thank everyone at Select Floors enough.
Best workmanship they take pride in what they do.
Had Select Floors out as one of my 3 quotes while not the lowest bid they definitely appeared to be the most knowledgeable in what they do. We had an un leveled floor in 2 spots while the others said we'll have to see if we could fix it and you may possibly need a carpenter George from Select floors took the time to peel back the carpet and look at it while he was at the site and facetimed his wood working guy and between them came up with a plan to get it done right. Needless to say they did an outstanding job the floors are level and the wood floors look spectacular. They had to do some cutting of wood and as they were doing the cutting another member of the team was vacuuming right behind him so my wife was extremely please that there was no mess left for her to deal with. the floors are like mirrors the gloss is of high quality and there was no skimping or rushing to get through with the job. they took there time as only a professional craftsman would do and did it right the first time no need to do a job twice when it can be done right the first time. I would Highly recommend them to anyone whom wants to get hardwood floors put into there home. I was so pleased that I'm having them back to do more rooms in my home that I wasn't considering doing, but felt that the workmanship was that good that I would go and do more work with Select Floors. If you want the best here's the place to get it. Anyone whom wants to ask me any questions is free to do so. Scott K. & Alexia B.